The charity gift box is available for the first 10 customers who purchase an e-bike each day. Order early to secure yours!

No, the charity gift box is automatically included with your e-bike purchase. There’s no need for additional steps to claim it.

To ensure timely delivery, the charity gift box will be shipped separately from the e-bikes. Thank you for your understanding.

The charity gift box is shipped separately and may arrive at a different time than your e-bike. Shipping times vary by location, and we will provide tracking information once it’s dispatched.

The charity gift box includes accessories designed to enhance your riding experience. The charity gift box includes a variety of accessories to enhance your riding experience, such as a battery, pannier bag, tail bag, helmet, bike lock, turn signals, front basket, inner tube, and brake pads.

Greenspark is an environmental organization that helps businesses fulfill their sustainability goals through tree planting, carbon offsetting, and other eco-friendly initiatives. To date, it has planted tens of thousands of trees, with all environmental contributions being trackable and verifiable.

The organizer reserves the right to the final interpretation of this promotion. In case of any questions or concerns about this promotion, please feel free to reach out to our official customer service team. We’ll do our best to assist you and provide clarification.